FAQs

How to buy artwork directly from me

You can buy paintings directly from me with ease from the website. I am happy to send you close-up images of any of the paintings and show you them in a room setting if this is helpful. If you are unsure, or you have any questions, please get in touch, I’m very happy to help. You can contact me here. 

How to buy if work is in a  Gallery

If a painting is with a gallery it will state that on the image together with the Gallery details, you should contact the Gallery directly in this case.

Ordering

Payments are taken through PayPal in British Pounds Sterling. You do not need to have a PayPal account to purchase; you can use the PayPal service to pay with your regular debit or credit card. Your debit/credit card details will not be stored. 

You can choose to pay by bank transfer if you prefer. If you choose this option I will email you details of how to pay. I will reserve the artwork for you for three days, after this time if no payment has been received I will release it for sale again. 

Shipping

Shipping is included in the price within the UK, outside of the UK I will contact you to discuss shipping options and prices once I receive your order.

I am happy to ship overseas (outside the UK) but please note that deliveries may be subject to import duties and taxes according to the laws of the destination country. Any additional charges are at the customer’s expense. I have no control over these charges and cannot accept responsibility for additional charges.

All paintings will be packed and shipped within 5 working days and sent by a trackable service such as Royal Mail, Parcel Force or courier.

Returns

I want you to be completely happy with your painting so I do accept returns from within the UK.

If you wish to return a painting you may do so within 14 days. You will need to contact me by email and tell me you are returning the painting and the reason why and request a refund. Once a return has been agreed, you are responsible for packing and arranging return delivery using the same service it was sent to you. Once the piece has been safely returned in the same condition you received it in I will refund your payment within 14 days.

I have taken a lot of care to show the paintings as accurately as possible. Please note that the images you see online may show a difference due to slight variation between browsers, devices and screen settings. Any variation between the image represented and the actual artwork is not deemed a fault and slight inconsistencies may occur.

Prices

Sometimes prices include framing, sometimes not, if in doubt please ask me; I can also arrange framing for you from a professional picture framer.

Prices within the UK include shipping, outside of the UK prices exclude shipping.

If you provide your address I will let you know how much it will cost to send the artwork to you. You can contact me here.